E-Commerce Development with Salesforce Commerce Cloud

I help businesses build high-performing online stores with Salesforce Commerce Cloud (SFCC). My work focuses on enhancing the shopping experience through:

• Custom Backend Integrations: Seamlessly connecting third-party systems like payment gateways, CRM platforms, and inventory systems.
• Optimized Performance: Implementing best practices for faster load times, smoother interactions, and scalable architecture.
• Personalized Experiences: Leveraging SFCC’s capabilities to provide tailored user journeys, driving customer satisfaction and loyalty.
• Custom Cartridge Development: Building and maintaining custom cartridges to extend SFCC functionality and meet unique business requirements.
• OCAPI Integrations: Utilizing Open Commerce APIs (OCAPI) for seamless integration with external systems and services.
• Job Framework Implementation: Creating and optimizing jobs for efficient data processing and automation within the SFCC ecosystem.

Payment Gateway Integrations

I also integrate various payment systems to enhance your customers’ checkout experience, including:

• Adyen Integration: Supports over 100 global and local payment methods, fraud protection, and seamless integration with Salesforce Commerce Cloud.
• Cybersource Integration: Global payment processing, advanced fraud detection, and secure payment acceptance.
• PayPal Integration: Easy setup, secure transactions, and global reach supporting multiple currencies and payment methods.
• Klarna Integration: Offers flexible payments like Pay Now, Pay Later, and Financing for a seamless checkout experience.
• Apple Pay Integration: Secure payments using Apple devices, enhancing the user experience for Apple customers.

Tax & Shipping Integrations

I also streamline tax and shipping management for your business with the following integrations:

• Avatax Integration: Automated sales tax calculations, compliance with changing tax rates, and detailed reporting.
• Global-e Integration: Provides a localized shopping experience for international customers, offering localized pricing, shipping, and payment methods.
• UPS Integration: Supports various shipping options and automates order processing and label generation.
• Paazl Integration: Manages shipping processes, automates label generation, and provides real-time tracking updates.

Customer Engagement Integrations

I help you engage and retain customers with advanced marketing and customer service solutions, including:

• Akeneo Integration: Synchronizes product data for accurate and consistent product information across platforms.
• Klaviyo Integration: Personalized email campaigns, advanced customer segmentation, and targeted marketing.
• Emarsys Integration: Delivers customized email campaigns, product recommendations, and detailed customer data integration.
• Highstreet Integration: Highstreet is a solution that enhances the online shopping experience by providing dynamic pricing and personalized product recommendations. I integrate Highstreet to optimize your product offerings and drive higher engagement and conversions for your online store.
• Lengow Integration: Lengow helps you manage your product feeds across multiple marketplaces and advertising platforms, allowing you to reach a wider audience and streamline your sales channels. I integrate Lengow to improve visibility and sales on platforms such as Google Shopping, Amazon, and eBay.
• Photoslurp Integration: Leverages user-generated content (UGC) to enhance the e-commerce experience and provide detailed insights on UGC performance.
• Forter Integration: Real-time fraud detection, chargeback management, and enhanced security for your online store.
• Google Tag Manager Integration: Simplifies tag management for analytics and marketing purposes without requiring code changes.

Service & Support Integrations

Enhance customer service with seamless integrations that improve service efficiency:

• Service Cloud Integration: Provides tools for managing customer inquiries and support tickets across multiple channels.
• Marketing Cloud Integration: Automates marketing campaigns, customer journeys, and integrates customer data for targeted messages.
• Customer Service Center (CSC) Integration: Enhances customer service operations, management, and reporting.

Custom Order Flows

I help businesses manage complex order processes with custom order flows, including cancellations, refunds, and returns.